Widget
Easy to install on your website, connects HelpForShopping experts with visitors
Easy to install on your website, connects HelpForShopping experts with visitors
Help visitors choose products that best meet their needs
A visitor assisted by HelpForShopping experts is more likely to make a purchase and, on average, in larger quantities than a random visitor
An informed buyer chooses more wisely, increasing product satisfaction and decreasing returns caused by second thoughts
Installable as a simple plug-in, allows HelpForShopping experts to assist potential customers of the e-commerce site directly and personally
An elaborate matching system finds the most suitable expert to assist the user when a question is asked
Experts can also take initiative and offer their help to the user discreetly. The widget is only a support to the e-commerce user experience, never invasive
Our Experts are passionate about HIFI, DIY, Photography, Sports, and much more. With their experience, they can guide users in choosing the right product for them.
Anyone can sign up as an expert. After an initial evaluation, if suitable, the system proposes them to answer users' questions. The feedback system available to experts and buyers allows constant refinement of the matching system between expert and buyer.
Enrico - Headphones and Earphones Enthusiast
Camilla - Professional Photographer
HelpForShopping's goal is to break down the barriers between the user and their desired object.
Indecision, questions and doubts can discourage a purchase and lead to a missed opportunity to turn a visitor into a customer.
Greater awareness of what is being purchased and greater satisfaction with the product result in a reduction in returns.
HelpForShopping allows e-commerce to reduce the cost associated with returning a perfectly functional but unsuitable product. To the benefit of stores, users, and the environment.