The smart live chat designed for e-commerce
A live chat that sells, not just answers
Live chat is the digital salesperson of your store. When it works, it's invisible and converts. When it's just a frustrating chatbot, you lose customers. HelpForShopping was born to make it speak, sell and generate real revenue.
The key milestones of our path, from idea to launch.
From the observation that Italian e-commerce sites lose visitors due to poor chats, the idea of a live chat designed to sell is born.
We obtain €30,000 from the ERDF Pre-Seed of the Lazio Region to accelerate product development.
We launch the WooCommerce plugin and Odoo module: 5-minute setup, zero code.
We introduce the unique model where the merchant's VIP customers become commission-paid consultants.
We continue building the live chat we'd want to find when shopping online: useful, human, fast.
We believe in people, not bots. Technology should empower human agents, not replace them.
Our automatic routing sends complex chats to a human agent in less than 30 seconds. Never a bot to a customer asking for help.
Every feature we build must generate a measurable impact on our customers' business.
Every new feature ships only if it increases conversion by at least 3% in beta tests. If it doesn't, it gets cut.
5-minute setup, intuitive interface, zero complexity. Technology should be invisible.
Complete setup from click to live widget in 5 minutes. No code, no developer, no 80-page manual.
Clear pricing, verifiable metrics, honest communication. No hidden costs, no surprises.
14-day trial with no credit card, 1-click cancellation, no aggressive upselling. The numbers we show are based on iAdvize benchmarks.
