Experts Community
Your best customers become your best salespeople
A unique model: your e-commerce VIP customers become expert consultants, offering 24/7 support with no fixed costs.
How it works
How it works
1
Activate the Community
Enable the Experts Community addon from your HelpForShopping plan.
2
Automatic selection
The system automatically selects experts by product category.
3
24/7 support
Experts respond to visitors when you want, even outside business hours.
4
Pay per performance
Compensate experts only on generated conversions. No fixed costs.
For merchants
Benefits for your e-commerce
24/7 coverage without hiring
Your experts cover hours when your team isn't available.
Variable cost, zero fixed
Pay only on conversions generated by experts. No fixed monthly cost.
Automatic category selection
The system assigns experts based on the requested product category.
Performance monitoring
Track each expert's performance from the dashboard.
Scales automatically
The community grows with your e-commerce without management overhead.
Live activity
HelpForShopping
Merchant Console
Live
12 experts online24/7 coverage
Recent activity
M
Marco→ShopX
“Found the right product”
+€3.40
2m
L
Lucia→FashionPro
“Helped with sizing”
+€8.20
5m
A
Alex→TechHub
“Product comparison”
+€12.60
8m
Earned today
€342
Tickets
47
Conv. rate
28%
Illustrative — real figures depend on your traffic and product mix
The math
Fixed cost vs performance-based cost
Traditional support
€8,000+/month
Experts Community
Variable
For experts
Benefits for experts
Earn from your passion
Turn your product knowledge into extra income.
Total flexibility
Work when you want, as much as you want. No schedule constraints.
Zero risks
No investment, no inventory. Just your expertise.
Build your reputation
Become a reference point for brands you love.
Your best customers become your best salespeople
A unique model: your e-commerce VIP customers become expert consultants, offering 24/7 support with no fixed costs.
